If you’re a UnitedHealthcare Medicare Advantage member, there’s a good chance your plan includes helpful online tools, discounts, rewards, and resources that many members never fully use.
That’s why Thomas Family Insurance hosted a UHC Technology Class at the Quincy Kroc Center on June 17th.
If you were not able to attend, we recorded the class so you can watch it from home.
Why We Created This Class
Many Medicare members have valuable benefits available through their plan, but they are not always easy to find. The goal of this class was to walk through the UnitedHealthcare member website, mobile app, UCard tools, rewards, OTC benefits, and other resources in a simple, step-by-step way.
You do not need to be a technology expert. This class is designed for everyday members who want to feel more comfortable using the tools that may already be included with their plan.
What the Video Covers
In this recorded class, Rick walks through many of the most useful features available to UnitedHealthcare Medicare Advantage members, including:
How to use the UHC member website
How to find doctors, specialists, dentists, vision providers, and pharmacies
How to review claims, Explanation of Benefits, and prior authorizations
Where to find plan documents, coverage details, and UCard information
How to manage prescriptions and compare drug prices
How to check rewards and understand how they may be earned and used
How to shop for eligible over-the-counter products online
How to use the UnitedHealthcare mobile app and UCard Hub
How to use the product scanner and checkout barcode tools
How to spot common Medicare scams and misleading calls
How simple technology tools, including AI, can make daily life easier
Benefits Many Members Miss
One of the biggest takeaways from the class is that many members are not using everything available to them. Sometimes that means missing out on rewards. Sometimes it means forgetting to use OTC benefits before they expire. Sometimes it means not realizing there are discounts, wellness tools, or mobile app features that can save time and money.
This video was created to help you know where to look and what to check.
Watch the Recording
Click the image above to watch the recorded UHC Technology Class.
We encourage you to watch at your own pace. Pause it when needed, write down questions, and contact us if you need help using any of the tools discussed.
Need Help After Watching?
If you need help setting up your UHC online account, downloading the mobile app, checking your OTC balance, reviewing rewards, finding a provider, or understanding something you saw in the video, Thomas Family Insurance is here to help.
You do not have to figure it out alone.
Thomas Family Insurance
130 North 5th Street
Quincy, IL 62301
Phone: 217-771-1723
Website:
www.thomfam.com
Your Medicare Guide for Life